Your privacy, explained simply

SubSync processes information you enter or select to organize your business records and provide the features you use.

Products

Names, prices, billing cycles, plan presets, display preferences, and custom field definitions.

Clients

Names, phone numbers, subscription dates, notes, and custom field values.

Payments

Amounts, dates, methods, notes, payment history, and receipt references. These are records you enter, separate from purchases of SubSync Pro.

Receipt images

Images you select using a system file picker or capture with an external camera app, copied into app-private storage for receipt handling.

Reminders & settings

Reminder schedules and notification logs; currency, theme, onboarding choices, and other app preferences.

Drafts

In-progress form content and related temporary data saved to help recover work after an interruption.

Purchase status

Google Play product identifiers, purchase tokens, purchase and acknowledgement status, and locally cached entitlement information needed to unlock or restore Pro.

If you enter information about clients or other people, make sure you have an appropriate basis to use that information. Only enter information necessary for your business purpose.

Business records are stored in a local app database. Preferences and purchase-state information are stored in local app files, and receipts and saved drafts use app-private storage.

SubSync does not require an app account or upload your client, product, payment, or receipt records to a Zano Studio backend. Core record management works offline. Purchases, purchase restoration, and services you open outside the app may require internet access.

Android-managed backup and device transfer

Depending on your Android version, device, account, and system settings, Android may back up or transfer the SubSync database and user settings. A backup may be stored with the backup service configured on your device. This is an operating-system feature, not a SubSync-hosted cloud service.

• The app’s backup rules include its database and user-settings file.
• Receipt images, saved drafts, and separate billing-state files are not included in those rules.
• Backup availability, timing, retention, and restoration depend on the operating system and backup provider. SubSync does not promise a fixed backup schedule or retention period.
• Use Android’s backup settings to manage available backup controls. Restoring a database does not restore excluded receipt images or establish ownership of Pro.

CSV and Excel (XLSX) exports

When you export, the system document picker lets you select a destination. That destination can be local storage or a cloud document provider available on your device. The selected provider handles the exported copy under its own terms and privacy policy.

Exports can contain client names, phone numbers, payment information, notes, and custom fields. They are ordinary readable spreadsheet files, not password-protected or encrypted backup archives created by SubSync.

Exported files remain at the destination you choose until you or that provider remove them. Deleting data in SubSync or uninstalling the app does not delete those copies.

Optional Pro features are purchased through Google Play. Available offers may include a subscription or a one-time purchase, as shown in the app and Google Play at the time of purchase.

• Google processes the purchase and manages payment credentials, billing records, and subscription status.
• SubSync receives purchase information such as product identifiers, purchase tokens, purchase status, and acknowledgement status to enable Pro, restore ownership, and retry unfinished purchase acknowledgements.
• The app stores purchase-related state locally. It does not receive your full card number, bank login, or Google account password.
• Google and its SDKs may process purchase-related and technical information to operate and secure their services. Their handling is governed by Google’s policies.

Deleting local app data or uninstalling SubSync does not cancel an active Google Play subscription. Manage subscriptions through Google Play.

Google Privacy PolicyManage Google Play subscriptions

Internet & network state

Used for Google Play purchase-related services and connectivity checks. Business records are not synchronized to a Zano Studio server.

Notifications

With your permission where required, SubSync can display local expiry and renewal reminders. Notification content can include client or product information; use Android’s lock-screen and notification controls to manage visibility.

Exact alarm access

Optional special access on supported Android versions improves reminder timing. When unavailable, the app uses scheduled background checks; delivery time can be affected by Android and device power settings.

Restart handling

The app can receive device-restart and app-update events to re-establish reminder scheduling.

Google Play billing

Allows optional Pro purchase and purchase-restoration flows through Google Play.

Background scheduling

Bundled Android components use supporting permissions, including wake-lock and foreground-service permissions, for background-work infrastructure. This does not grant broad access to your files.

Selected files & camera app

System pickers provide access to files you choose. Receipt capture opens an external camera app with access to a staged file. This version does not request broad storage, contacts, location, or direct camera permission.

You can review permissions and notification settings in Android’s app settings. Denying optional notification or exact-alarm access does not prevent you from managing your business records.

Contacting Zano Studio

If you email hello@zanostudio.com, we receive your email address, message, and any attachments or details you send. The in-app support action may prefill the app version, device manufacturer/model, and Android version. You can review or remove those details before sending.

Support correspondence is used to respond to your request, investigate reported issues, and meet applicable legal obligations. Please avoid sending client lists, payment records, receipts, passwords, or purchase tokens unless they are necessary to resolve your request.

Actions you initiate

Calling a client, opening WhatsApp, sending an email, visiting a website, or exporting to a document provider involves the app or service you select. For example, opening a WhatsApp conversation can pass the selected phone number to WhatsApp. These services process information under their own policies.

Website and service providers

When you visit this policy page or contact support, hosting and email providers may process information needed to deliver those services, such as an IP address, browser information, or email routing data. These interactions are separate from the app’s local business-record storage.

This version has no in-app advertising or developer-configured behavioral analytics or crash-reporting integration. Google Play and bundled service components may nevertheless process operational or diagnostic information under their own policies. SubSync does not provide a feature that sells your local business records or uploads them for advertising.

Business records and local files

Records remain in local storage until removed through supported app actions or Android’s storage controls. Some individual record-deletion actions hide records from normal views while retaining underlying data or related history. Hiding a record is not the same as erasing every stored copy.

Delete All Data clears the business-record database and attempts to remove receipt files. In version 17.21, app preferences, purchase state, and some saved form drafts can remain. If a file-cleanup operation fails, cleanup may need to be retried.

To remove all local app storage, use Android’s Clear storage / Clear data control for SubSync or uninstall the app. These actions remove locally stored records, receipts, settings, and drafts, but do not remove previously exported files, provider-held backups, support messages, or Google Play billing records. Android may restore eligible data later if you reinstall with system backup restoration enabled.

Copies outside local app storage

• Exports: delete them from the location or document provider where you saved them, including any provider trash or retained versions.
• Android backups: manage them through the backup provider and available Android/account controls. Their retention is not controlled by a SubSync cloud-backup setting.
• Google Play: Google may retain purchase and billing records under its own policies and legal obligations.
• Support messages: correspondence may be retained as needed to handle the request, maintain relevant support records, and meet applicable legal obligations. Contact us about deletion of information you sent to us.

SubSync uses Android app-private storage for its local database, preferences, drafts, and receipt files. Access protections depend on Android’s app isolation and your device’s security. Protect your device with a screen lock, install system updates, and take care when allowing other people to use an unlocked device.

The app does not add password-based encryption to CSV/XLSX exports. Anyone with access to an exported file may be able to read it. Use a trusted storage destination and share exports only with intended recipients.

No device or storage method can be guaranteed completely secure. A lost, compromised, rooted, or shared device can expose information. Review the security and privacy controls of Google Play, your backup provider, and any service you choose to use.

• Edit your local business records and use the app’s deletion controls, subject to the retention details above.
• Use Android’s storage controls to remove all local app data.
• Enable, disable, or change notifications and optional exact-alarm access in Android settings.
• Manage Android backup through your device/account settings and remove exported files from their chosen destinations.
• Manage or cancel Pro subscriptions through Google Play.
• Review a support email and its attachments before sending.

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, objection, or a copy of personal information held about you, and to complain to a relevant privacy regulator. Contact hello@zanostudio.com about information Zano Studio receives, such as support correspondence. We may need information to verify and respond to a request.

Zano Studio cannot retrieve or remotely erase business records stored only on your device. Requests about information held independently by Google, a backup/document provider, or another service should also be directed to that provider.

SubSync is a business-record management tool and is not directed to children under 13. If you believe a child has sent personal information to Zano Studio through support correspondence, contact us so we can review the request and take appropriate action.